1. Introduction
Welcome to Prachin Bangla. We are committed to
protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you use:
By using our services, you agree to the terms of this
Privacy Policy.
2. Information We Collect
2.1 For Customers (User App)
a. Personal Information
We may collect personal information that you voluntarily provide when you:
- Register
an Account: Name, email address, password, mobile number.
- Subscribe
to Newsletters: Email address.
- Contact
Us: Name, email address, and message details.
b. Non-Personal Information
- Log
Data: IP address, browser type, OS, referring URLs, pages viewed.
- Cookies
and Similar Technologies: Interaction data with our site/app.
c. Location & Payment Information
- Location: To
facilitate order delivery and provide location-based services.
- Payments: Processed
securely via third-party payment gateways (we do not store payment
details).
d. Health Product-Related Usage
- We
collect browsing and purchase preferences related to health products for
personalized recommendations.
- We do
not collect sensitive medical data or provide medical advice.
2.2 For Vendors (Vendor App)
a. Personal & Business Information
- Account
Information: Name, email, phone number, business details.
- Profile
Information: Profile picture, business logo, shop banner.
- Contact
Information: Address, location data, business contact details.
b. Business Data
- Product
Data: Images, descriptions, pricing, inventory.
- Order
Information: Customer orders, delivery details, payment information.
- Analytics: Sales
reports, performance metrics.
c. Device Information
- Device
ID, OS version, app version, feature usage, navigation patterns.
d. Location Data
- How
We Collect: GPS, network location, or manual entry.
- How
We Use:
- Delivery
management (tracking delivery personnel)
- Display
shop location to customers
- Define
delivery/service area
- Analytics
for regional performance
- Controls:
- You
can disable location access in settings.
- Data
is only collected when the app is actively used.
e. Camera Access
- Uses: Product
photography, profile images, document scanning, barcode scanning.
- Security: Images
stored securely and encrypted. You can use gallery images instead.
f. Bluetooth Access
- Uses: Connecting
to thermal printers for POS operations.
- Controls: Can
be disabled in settings; only active during printing.
g. Notifications
- Types: Order
updates, stock alerts, app updates, promotional offers (with consent).
- Controls: Manage
preferences in app settings or disable in device settings.
3. How We Use Your Information
- To
provide and maintain services.
- To
communicate (order updates, inquiries, promotions).
- To
improve performance and user experience.
- For
security and fraud prevention.
- For
analytics and personalized recommendations.
4. Data Security
- Encryption: SSL/TLS
for transmission, encrypted storage.
- Access
Controls: Authorized personnel only, MFA for admin access.
- Regular
Audits: Security checks and updates.
5. Data Retention
- Account
data retained while active.
- Deleted
accounts and data permanently removed within 30 days.
- Backup
data retained for disaster recovery.
6. Your Rights and Choices
- Access
and view your data.
- Update
or correct your information.
- Request
account deletion.
- Export
your data.
- Manage
permissions (location, camera, notifications, Bluetooth).
- Opt-out
of marketing communications and analytics tracking.
7. Sharing Your Information
We do not sell your personal information. We
share it only with:
- Service
Providers: For operations (e.g., cloud hosting, payment processing,
analytics).
- Legal
Authorities: If required by law.
- Business
Partners: Only with your explicit consent.
8. Third-Party Links
Our site and apps may contain links to external
websites. We are not responsible for their privacy practices. Please review
their policies.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes
will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy,
contact us at:
Email: info@prachinbangla.com
Phone: +8801990888222
english
